A slicker and safer onboarding process
Fleetmaxx Solutions needed reliable, up-to-date financial data to support growth and make informed credit decisions when onboarding new fuel card customers
Access to a real-time database of business insights including the latest management accounts, and bespoke credit reports for non-limited companies.
Fleetmaxx Solutions can now accurately deep dive on customers before offering finance, reducing assessment time from up to 10 days down to just 1–2 days.
Fleetmaxx Solutions, an established company operating within the fuel card space, faced challenges when looking to futureproof their organisation. They needed to access reliable, up-to-date financial data to support their growth strategy and streamline the customer onboarding process.
In the fast-paced world of fuel cards, accurate credit risk assessments are essential because margins are tight. Risk must be minimised, but Fleetmaxx Solutions found that their previous data provider lacked the real-time insights required to make informed decisions. They noticed that when undertaking evaluation of limited companies, the financial accounts could be up to 21 months out of date.
This outdated information left Fleetmaxx in the dark when it came to assessing the true financial health of potential clients, especially new and fast-growing businesses. Their internal process for measuring credit risk had become heavily manual, requiring them to request management accounts and profit and loss statements directly from customers. These documents would then need to be authenticated by human analysts, who would provide credit recommendations. Over time, even this flawed system broke down, leaving the company without any reliable way to measure financial viability or creditworthiness.
As a result, Fleetmaxx Solutions found themselves missing out on early engagement with promising businesses, particularly within their first two years of operation. The gap in accurate, real-time data created inefficiencies, delayed customer acquisition, and posed a significant risk to overall business performance.
In search of a robust and forward-thinking solution, Fleetmaxx Solutions turned to Red Flag Alert. The choice was strategic because not only did Red Flag Alert offer a comprehensive platform with market-leading data capabilities, but it also delivered features that addressed key gaps their previous provider could not.
One major advantage was access to real-time updates and management account data, allowing Fleetmaxx Solutions make credit decisions based on a company’s current financial position and not based on outdated reports. Additionally, our bespoke credit reporting for non-limited companies, a service unavailable through most credit reference agencies but vital for sectors like fuel cards where sole traders and partnerships are common.
Beyond the data itself, the onboarding experience with Red Flag Alert was seamless. Dedicated account managers supported Fleetmaxx Solutions throughout the implementation process by ensuring a smooth rollout, offering expert training, resolving any technical issues quickly, and providing ongoing support to ensure maximum value from the platform. The shift to a fully digital, streamlined system empowered their team to focus more on growth, while trusting that risk was being professionally managed.
Red Flag Alert empowered Fleetmaxx Solutions to make safer, faster, and more informed decisions, transforming credit risk from a bottleneck into a strategic advantage.
The partnership with Red Flag Alert transformed the way Fleetmaxx Solutions approached credit risk. With access to real-time financial insights and automated tools for risk evaluation, they were able to reduce credit assessment timelines from up to ten days to just one or two. This acceleration not only improved operational efficiency but also helped secure more deals, faster.
Fraud detection also saw a significant improvement. The platform's advanced analytics helped flag high-risk applications more accurately, reducing exposure to bad debt and ensuring only credible clients were onboarded. More importantly, Fleetmaxx Solutions was now able to identify and pursue high-potential businesses within their early years of operation, an opportunity they had previously missed due to outdated processes and limited visibility.
Overall, Red Flag Alert empowered Fleetmaxx Solutions to make safer, faster, and more informed decisions, transforming credit risk from a bottleneck into a strategic advantage. With enhanced efficiency, reduced risk, and stronger customer acquisition, Fleetmaxx Solutions is now positioned to scale sustainably and competitively in a data-driven world.
Turn credit risk into a strategic advantage and position your business to scale sustainably and competitively in a data-driven world
Make smarter credit decisionsFor our quickest response simply call us on 0330 460 9877 and speak to an expert now!