How Smart Business Link enhanced client evaluation, safeguarded against fraud, and strengthened financial stability with Red Flag Alert’s comprehensive insights and tools
Smart Business Link needed a solution to help them accurately determine the credit worthiness of potential clients.
Red Flag Alert’s database of business insights meant that Smart Business Link could do a deep dive on customers before offering them any finance.
Smart Business Link avoided at-risk businesses, despite appearing creditworthy on competitors' platforms, thanks to Red Flag Alert’s unique scoring system
Smart Business Link are a finance company who specialise in invoice factoring for their customers. In order to evaluate potential clients and protect themselves from fraud and unpaid debt, they needed a comprehensive risk assessment tool that was updated in real-time, but also easy to understand and use.
Their previous provider could facilitate basic company financial data but lacked the specific insights they required, with vital information consistently missing. As a result, Smart Business Link struggled to identify high-risk clients and needed a more robust solution to safeguard and grow their business.
“Being a finance company that provides invoice factoring, we must be connected to the right people. We don’t need anyone who is struggling financially, for example those with Three Red Flags, because we know they’re not going to be financially viable to work with us,” said Martin Reece, Sales Executive at Smart Business Link
Red Flag Alert’s in-depth software offered multiple capabilities that Smart Business Link found useful for their day-to-day activities. For example, our detailed company overview which includes director and stakeholder information, allowed Smart Business Link to assess potential risks with greater accuracy.
Additionally, Red Flag Alert’s AML screening, and enhanced due diligence capabilities provided another layer of insight, with our user-friendly platform allowing quick access to vital information that was updated daily.
“As soon as we moved from our old provider to Red Flag Alert, the feedback internally was really positive, and it was widely acknowledged that the new solution was much better. We could finally get the right information on the right people.
A lot of people use Red Flag Alert, and they all absolutely love the system. It’s nice and easy to work, it’s straight forward. It works perfectly for what we need,” said Martin Reece, Sales Executive at Smart Business Link.
“We’ve can make informed decisions to not work with people who are not credit worthy, which has saved us money and has helped us steer clear of anyone that may be trying to commit fraud. We’ve successfully avoided working with unscrupulous people thanks to Red Flag Alert“
Martin Reece
Sales Executive
By partnering with Red Flag Alert, Smart Business Link has strengthened its risk assessment strategy, safeguarded against fraud, and enhanced its ability to work with financially stable clients. And as they have future plans to expand into asset finance brokerage, Red Flag Alert’s expanded insights will continue to be an invaluable tool for their success.
“The depth that the platform goes into is a big selling point for us. But it’s also the customer service, the speed at which we can get responses from the Red Flag Alert team is excellent. Nothing is too much trouble - if something doesn’t work, a quick phone call or email sorts it out straight away. Within an hour any issues are usually fixed and back up and running. The service over all is extremely impressive from our side.
The software has saved us time, energy, and effort, and they are supporting us as we start the next chapter of our business. Red Flag Alert adds an extra level of depth that we can access at any time. It's a fantastic system and it works really well for us,” said Martin Reece, Sales Executive at Smart Business Link
Protect your business, get started with Red Flag Alert
Book a DemoFor our quickest response simply call us on 0330 460 9877 and speak to an expert now!